4 ways to gain experience (that work)

There’s this meme out there which goes something like – “entry-level position, applicants must have 10 years experience”.

It’s the chicken and egg scenario – you need a job to get experience, but you need the experience to get the job.

So how do you get that experience without having the job first?

Here are 4 ways I have done it in the past…

Find associated roles and work your way through them

Early in my career, I pivoted from engineering to IT. I primarily did this by completing a degree in Business and IT, but I knew I would still need some IT experience to help me stand out from the crowd.

Fortunately/Unfortunately – I had to work to fund my degree. One of the jobs I had was working in customer service in a call centre, and the product I was supporting was an ISP (Internet Service Provider). The role was simple, customers would call in mostly about account issues but we’d also handle basic first-line support issues too – “have you tried switching it off and on again”. It was a very basic role, but it was my first IT role.

This then enabled me to move on to my second IT role, Network Support Engineer at a company called NRM. At the time we supported one of the world’s largest gaming networks – doesn’t that sound amazing? Don’t get too excited, it was the Bingo gaming network – and yes, I would have to listen to a bingo game every night to make sure there weren’t any issues with the network.

By the time I finished my degree, I had experience in IT and it helped me stand out from the crowd, and get my first full-time IT position on a graduate management scheme (at the time called TCS).

Do work for FREE

Some people don’t like this at all, but it can be the quickest way to gain experience.

I did this to break into data science.

At this point I was studying for a full-time PhD, I was in my 30’s and for the last 5 years, I had been teaching at the local college. I knew I would be leaving uni in about 3 years’ time and that I would want to work in industry rather than academia. But I didn’t have any work experience on my resume in this field.

To fix this I signed to C4Di which is an incubator “that helps tech companies grow, and traditional businesses innovate”.

I would turn up one day per week, every week for around 2 years.

When things were quiet I’d just work on my PhD, other times I’d work on my own projects too. But every now and again I’d come across an opportunity to offer my services for free.

One rememberable example was when a startup asked how they could match candidates with jobs, for their startup idea. Now that was interesting, so I went away spent a week or so hacking some prototype together and gave them it. They were blown away and shocked that I had done this and had done it for FREE. I was happy for the experience, it became a talking point at future interviews but also that relationship became an important one with my next career move (a story for another time).

Another benefit from turning up and offering free services was that I got offered a bunch of opportunities to talk to people about their problems and ideas. One example is a company that wanted to use machine learning to solve a business problem. I listened, asked questions, came up with a technical solution and then told the guy – “I don’t think you need machine learning to solve that”. A few days later he offered me a job, which paid pretty good money (I didn’t accept the offer as I was still completing my PhD).

By the time I had finished my PhD, I had a bunch of experience in applying different data science and machine learning techniques to a bunch of different problems in a bunch of different domains.

If I had charged for my services? – then I would have made a little bit of money but had a lot fewer experiences.

Personal Projects

IDK if I’m just built differently to most people, but I always have some personal project going on.

During my 20’s I was obsessed with web development and was always playing with different web technologies. Building hacky websites in PHP, learning how to power them with MySQL.

During my 30’s I started to become very interested in game development. I even released a couple of mobile games, and built even more unfinished games just for the experience (I’ve even tried building Minecraft probably 5 or 6 times, in both Unity and Unreal Engine – which moderate success).

Now in my 40s, it looks like content creation is my newest hobby still sprinkled with a little bit of game development. But I’ve also built a robo-advisor, a news aggregator and recommender system, and a mobile app and played about with different cloud backends. And to be clear, that’s in the past 3 years.

But does this count as experience? In my opinion – of course, it does, especially if you don’t have anything else.

The goal here is to “have things to talk about during an interview”. 

Interview questions aren’t – “tell me a time when you sat at a desk in an office”, instead they are “tell me a time when you had to solve a complex problem”.

One example I did was conduct my own research in computer vision (during a quiet time when I was at C4Di). I did the full research – from collecting the data and experimenting to writing and publishing a paper.

Other machine learning research also looked at NLP (Natural Language Processing). I didn’t publish a paper on this but when I get asked the question “tell me about an NLP problem you worked on” – well I have a project to discuss.

Find experience in your current role

This is really dependent on your situation. If you’re flipping burgers at Mcdonald’s you might not have the opportunity to try building aeroplanes (2 random examples from my life).

In my current job, we’re very lucky. I’ve seen people go and work with other teams to try it out for a month or two. If you’re interested in a project then people will often welcome you in and often talk you’re head off because they’re so excited to share.

One example I have was gaining experience as a manager in big tech. I’ve managed before across my career, but managing in big tech is different. My old team was piloting an IC to a manager training programme for 3 to 6 months, and I had a very supportive manager who got me on that. In short, I did it, gained the experience, applied for a bunch of manager jobs and got one. All off the back of that experience.

An earlier example comes from that period in my 20s I discussed earlier. I was super interested in web technologies, the company I was working for had a problem tracking inventory – I wrote a tool/software system for that.

Summary

There is the chicken and egg scenario – where you need a job to gain experience, but you need the experience to get the job.

But there are some things you can do about it.

You can work your way through different roles, making incremental steps towards your goals. I did this in the earlier part of my career.

There are opportunities to gain experience by working for FREE. Payment doesn’t always have to be cash, you can get paid in experience. See it as an investment in the future.

Having personal projects has always paid off for me too. You’re not only learning, you are trying to solve problems while learning.

And finally, have a look around in your current role – you might be surprised to see opportunities to gain experience around you.

The original ‘big tech’

Let’s set the scene, it’s 1997, I’m 18 years old and I’ve just started work in a high-tech industry, building military aeroplanes (I’m in the photo above).

Before this, I was flipping burgers at McDonald’s. At that time you had a name badge, like the one below except my name wasn’t Vikky, and I never earned all 5 stars. The side story behind the stars is that you had to study and pass a test to get each one. I only ever got the ‘sweeping up and mopping’ star. I had one go at taking the orders, but I was rubbish at it. Luckily I was good at flipping burgers, so that’s where I spent most of my time.

Before McDonalds, I worked at Burger King, and in the 2 years between leaving school and eventually leaving McDonald’s I had done a whole bunch of stuff: block paving, trainee joiner, trainee mechanic, trainee plumber, pizza maker and even a short stint trying to study business at college (a story for another time).

Back to the story…

When I left school there were two major employers in Hull (my home town), BAE SYSTEMS and BP. A sign of success for a young person was getting on an apprenticeship at either of those companies.

I was lucky that I met the minimum requirements to get into BAE SYSTEMS. I applied, and the process was a full-day event full of aptitude tests, behavioural tests and interviews. It was intense.

I passed, with about 50 other people and began my journey.

Within the first couple of weeks, I discovered there were two pathways, the engineer and the technician. One was a blue-collar worker, destined to work on the shop floor building aeroplanes and the other was the white-collar worker who would work in the offices.

I was a blue-collar worker, and I was happy with that.

The real difference was that the engineers (blue collar) would get trained to apprenticeship standards (Level 3) whereas the technicians (white collar) would get trained up to university level (Level 5 or 6).

At this point, I didn’t even know what a university was. This might be hard to believe, but the university wasn’t on my radar. No one in my family had ever been to university and I remember during ‘career conversations’ at school when I was put into a group which only focused on vocational routes, not academic routes. So the word ‘university’ wasn’t really in my vocabulary.

So here I am, having this realisation that there was a whole new world beyond my horizon.

And I wanted some of it…

As the first year went on I started to see some engineers move across to the technician track. So I asked the training manager – what about me? Can I do that?

The answer was – No.

This repeated almost on a weekly/bi-weekly basis – for 2 years (I am very persistent).

Still – No.

There were a couple of reasons why I got this answer. Firstly, I didn’t have the grades (remember – I only just met the entry requirements). Secondly, I was pretty disruptive back then, which is the polite version. As an example, I discovered you could walk around the 86-acre site for hours with a blank piece of paper. If anyone asked where you were going you would simply wave the blank sheet at them and say you were ‘going to the stores’ – no one ever checked.

And if you ever meet me face to face – ask me about the chicken gun!

In short… I didn’t have the grades, and I didn’t have the attitude.

So what was my next move?

Obviously, I wasn’t happy. There wasn’t even a route I could take. Because even if my behaviour changed, my grades wouldn’t have (not quick enough anyways – my training window was too short). So my opinions were limited, I was upset and I felt trapped.

So what did I do? I applied directly to the university.

I turned up to an open evening at the university, met the lecturers, told them my story, showed them my passion for the subject, my wiliness to succeed and I had a great narrative on how I would fund it, and how I could fit it all in while still working.

You could see them weighing everything up, which seemed like an eternity and then the answer came…

“NO – you don’t have the grades”

FML – I’m done – that’s how it felt.

Door after door was shutting, less and less options were available. I’m done and I was out of ideas.

So that’s it, right? That’s the end of the story? For most people maybe but not for me. Maybe I’m too stubborn, some might call it ‘driven’, maybe I just don’t like being told that I can’t do something – IDK what it was, but I couldn’t let my journey end there.

The Pivot

I went away and licked my wounds.

And if you don’t understand what a big deal this was to the now 19-year-old version of me, then perhaps I’ve not been descriptive enough. But it was a terrible time for me.

And while licking my wounds, I tried to understand what it was that hurt me the most. And in short, it was being blocked from moving forwards. See it wasn’t the technician (white collar) route that I wanted. It was the route forward, it was that I had discovered this whole new world of universities and degrees, and my path was blocked.

So what did I do? And don’t laugh, because I do see the funny side of this next statement…

I applied to Business School and got accepted.

The real lesson

So there I was, a 19-year-old, apprentice engineer working full time at BAE SYSTEMS, completing a vocational course during the days and now studying 2 nights per week at business school.

At 19 years old, I was the youngest in that class by at least 10 years. And, excluding me, the average age would have been mid 30’s. I was an outlier for sure.

But I did it, I turned up 2 nights per week, 6 pm to 9 pm, completed assignments at degree level, and succeeded.

I finished the first year of the business course at the same time as I finished my apprenticeship, and I left both to go on to a full-time degree in Business and IT.

I had not only unblocked my route to university, I had also started walking down it. And the rest is history, as some might say.

My Takeaways

Throughout that journey, I learned a lot about determination. If I didn’t have the attitude that I had back then, I wouldn’t have gone on to achieve the things I have. I would have just accepted my fate.

Life isn’t fair. Others do get opportunities that you don’t. And sometimes you just can’t do anything about it. But you do have more control than you think.

You grow and change over time. Who you was yesterday doesn’t mean you have to be that same person today. I wasn’t ‘smart’ enough to get straight into the engineering course – since then I have completed an MSc in Machine Learning and an MBA, both with a distinction, in addition to completing a PhD.

Don’t let other people’s opinions stop you from doing what you want. But also, don’t be a blocker for someone else too. Your words have power, be mindful of that power.

Be prepared to work hard. I was working 40hrs per week, plus 2 nights at Business School. During those 2 days, I would leave my home at 7 am and get back in at 10 pm. Weekends also consisted of reading papers/textbooks and assignment work. And this was the same for everyone else on that course.

And as I reflect on this, I think of the words of two great philosophers:

  • Seneca – “It is a rough road that leads to the heights of greatness”
  • Rob Schneider…

A simple way to improve your internal communication

A simple technique is the HPM. HPM stands for Highlights, People and Me.

It’s a weekly email that is sent to your manager and/or team or cross-functional teams covering those three parts – Highlights, People and Me

It does what it says on the tin, you write a couple of short bullet points and it should take less than 10 minutes to write. If it takes any longer then you have written way too much.

Examples of what you might cover:

  • Highlights – what impact did you drive this week? which milestones did you achieve? any blockers?
  • People – what’s happening on the people’s side? did your team have any visitors? did you meet with someone and want to share that with the team/manager? do you have some PTO coming up soon and do you want to remind your team?
  • Me – anything you want to share? a personal update? something going on in your life which you want to bring to the attention of the team? any personal blockers? any support you need?

Many teams handle the HPM in many different ways. The best way I have seen is where they get rolled up (summarised) via the different levels. For example…

  • each IC would send one HPM on a Friday morning every week to their manager
  • every 2 weeks the manager would take the H’s and the P’s from their full team, extract the key points and create a team HPM, the difference here is that the manager would remove the M part from the ICs (treated as confidential) and put their own M part in.
  • this would role up another level, and be repeated at every next level

By the end of the process, you have a weekly communication with your line manager and a full team and org HPM every two weeks.

Effort vs Impact

Effort – It should take less than 10 minutes per week to do for an IC. It might take a manager 30 mins every 2 weeks to combine the team’s HPM.

Impact – the individual and the business gets so much out of it

  • Individual – a channel to showcase your progress, and highlight issues/blockers and it’s also another channel to communicate with your manager, which can feed into that weekly 1:1.
  • Team – everyone has a clear sight of projects and progress. Think of it as a bi-weekly team newsletter but in a simplified format.

In short, it improves communication between managers and direct reports, across the team and across the wider organisation.